Randall assumed this position in 2007 after serving as Director of the department and previously as company's Senior Engineer. Randall is responsible for organization and documentation of all service activities; including problem analysis and definition, advanced troubleshooting, server and systems analysis and configuration. He serves as IT Engineering team leader directing lower level Engineers and coordinating team activity.
A highly qualified Microsoft Certified Systems Engineer and project manager with over 20 years of proven contributions in Microsoft Windows, Apple Macintosh, and Linux network operations, Randall has in-depth experience in all facets of system integration, network maintenance, troubleshooting, equipment installation, and end-user support. He has lifecycle project management success, with key projects including migrations, upgrades, and infrastructure build out and design.
Randall is a proud gold card carrying MCSE on multiple Microsoft server platforms. He was among the first in the world to earn this distinction on the Windows 2000 product line. Randall is a member of the Information Technology Advisory Council, an industry group with a particular emphasis on information security and best practices methodologies.
Prior to joining MicroData; Randall served as Senior IT Engineer at MIS Alliance, Inc. in Newton, MA. He also served as Chief Technology Officer for Newprint, Inc. of Waltham, MA. He developed his extensive troubleshooting skills while working in the complex cross-platform computing environments of the digital prepress, commercial printing, and publishing industries.
Randall and his wife Paula reside on the north-shore of Boston.